Terms & Conditions

Welcome to Vastra Heritage. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before engaging in any transaction.

1️⃣ General

This website is operated by Vastra Heritage, Surat. Throughout the site, the terms “we”, “us” and “our” refer to Vastra Heritage. The following terms apply to all users, browsers, vendors, customers, merchants, or contributors of content.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these terms — including those additional terms and policies referenced herein or available by hyperlink.

2️⃣ Product Information

All products are displayed with utmost attention to accuracy. However:

  • Slight variations in color, texture, or weave may occur due to screen resolution or photography.

  • Products are subject to availability and may be discontinued or changed without prior notice.

  • Dimensions and specifications mentioned are approximate and for reference only.

3️⃣ Pricing & Payment

Prices for our products are subject to change without notice. We reserve the right at any time to:

  • Modify or discontinue a product without notice.

  • Refuse or limit the quantities of any items.

  • Cancel any order if it violates our policies or is flagged under suspicious activity.

All payments made through our website are secured and encrypted. We do not store card or banking details.

4️⃣ Order Acceptance & Cancellation

We reserve the right to accept or decline any order placed on our website. Orders may be cancelled due to:

  • Inventory unavailability

  • Incorrect pricing or description

  • Suspicious transaction patterns

In such cases, customers will be informed via email or WhatsApp.

5️⃣ Returns, Exchanges & Refunds

Returns and exchanges are governed by our Refund Policy. By agreeing to these Terms, you confirm that you have read and understood our Return & Refund guidelines.

6️⃣ User Conduct

By using this website, you agree NOT to:

  • Use the site for any unlawful purpose

  • Attempt to gain unauthorized access to any part of the website

  • Reproduce, duplicate or exploit any part of the service without express written permission

7️⃣ Limitation of Liability

Vastra Heritage shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising out of your use or inability to use our services or products.

8️⃣ Modifications

We reserve the right to update or change these Terms at any time. Continued use of the website after any such changes shall constitute your consent to such modifications.